Factory Trained Honda and Acura Specialist • Car & SUV's • Specialists Repair, Service & Warranty
Our technicians - specialists have serviced Honda and Acura automobiles since their introduction to the U.S. in 1971. Our focus is squarely on ensuring that you have a great experience at Auburn City Imports. Our team does their very best to make sure you drive away happy and in a healthy car. Our specialists will provide realistic assessments of needed repairs, always keeping your budget in mind. Our job is to make your driving life easier, earn your trust, and do great work on your car. We are honored by the opportunity to serve you.
Chuck Burr – Owner and Service Technician
Chuck started Auburn City Imports in 1980 and has now been in business for 30 years! Chuck worked at a Honda Dealership for almost 10 years, during which time he attended several training schools before venturing out on his own. He diligently keeps up with Honda and Acura service bulletins, tech news and information through its factory supplied online access. Chuck has two boys who keep him busy during his time off.
Jerry Vixie – Lead Technician
Jerry started as a technician - specialists on Honda vehicles with their introduction to the US in 1971. He has attended numerous Honda repair specialists schools. Jerry worked at several local dealerships including Bellevue, Seattle, and Hinshaws from 1972 to 1991 before joining the team at Auburn City Imports in 1991. Jerry strives to put the customer first, always considering the your budget when doing services and repair. Jerry is married and has four daughters. He has A LOT of animals and enjoys camping, BBQing and spending time with his family.
Jeff Ducken – Service Advisor
Jeff has been both a tech and service advisor since the early 1970′s. He served as Service Manager at Seattle Acura for several years. Jeff has been with Auburn City Imports since 1995. Jeff’s #1 goal is to make our customers happy. A big part of achieving that goal is Jeff’s ability to present the repairs needed on a priority basis, always keeping your budget in mind. Jeff educates customers on necessary Acura repairs the best course of action. Jeff is particularly good at saving customers from making unnecessary repairs based on misinformation, which is invaluable to our customers. He gives a fair estimate for repairs actually needed and makes sure the end result is a happy customer with the correct repairs on their vehicle. Jeff loves car racing and spending time with his grandson in his spare time.
Harold Locke – Service Technician
Harold is a valued technician at Auburn City Imports. He has been working on Honda cars since 1980. Harold started with a large dealership and came to work for Auburn City Imports in 1990. Harold is known for looking at problems from all angles, which is extremely helpful when it comes to dealing with older Honda and Acura cars. He is great at balancing the high cost of some repairs against the value of older cars to give customers realistic advice and reliable service.
Monique Rizzo – Receptionist
Monique has been with Auburn City Imports for nine years, handling most of the bookkeeping and paperwork aspects of the business. She also helps Jeff with customer service, answering phones and making appointments. She is happy to give you an estimate on a service or repair. She loves getting to know the customers that come into the shop. Monique is married, has a 7-year-old daughter, loves going to Disneyland, and spends much of her spare time couponing.